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Extra Baggage

Checked Baggage Rules and Free Baggage Allowance

Refers to items of luggage delivered to Atlasglobal for transportation in the hold of an aircraft. Once the passenger checks all luggage items, the airline agent will put a bag tag on each item that indicates passengers name, flight number(s), and all cities in the ticketed itinerary. A copy of the bag tag will be provided to the passenger for baggage claim at destination.

Free baggage allowance may vary according to flight route. 

What is the maximum weight of free baggage on board?

 

Domestic Turkey & N.Cyprus Flights

International Flights ***

Kuwait

Business Class - Promo

20 kg

30 kg

40 kg

Business Class - Value

30 kg

40 kg

50 kg

Business Class - Flexi

30 kg

40 kg

50 kg

*** All free baggage allowances will also be applicable on code-share flights operated by other airlines (Air France, KLM, Air Serbia).

 

Domestic Turkey & N.Cyprus Flights

International Flights

Kuwait

EkonomiPlus - Promo

15 kg

20 kg

30 kg

EkonomiPlus - Saver

20 kg

30 kg

40 kg

EkonomiPlus - Value

20 kg

30 kg

40 kg

EkonomiPlus - Flexi

20 kg

30 kg

40 kg

Business Class

30 kg

40 kg

50 kg

*** All free baggage allowances will also be applicable on code-share flights operated by other airlines (Air France, KLM, 

 

Terms and Conditions

Please click here to see free baggage allowance table.

* The table above contains free baggage allowance for economy classes (unlimited piece concept)

* Flights between Cyprus (ECN) and TR domestic flights (both directions) additional +5 kg baggage allowance (except promotion classes) is applicable for students (ID's must be provided at the check-in counter for ID validation)

* For Atlasmiles members - additional baggage allowance;

- Atlasmiles Silver +5kg for both economy and business classes

- Atlasmiles Gold +10kg for both economy and business classes

- Atlasmiles Platinum +15kg for both economy and business classes

* Free cabin baggage allowance for all flights;

- Economy cabin: 1 piece (25cmx45cmx56cm) total 8kg + 1 personal item (camera, umbrella, suite covers, hand bag, baby carriage, laptop, tablet and PC)

- Business cabin: 2 piece (25cmx45cmx56cm) total 16kg + 1 personal item (camera, umbrella, suite covers, hand bag, baby carriage, laptop, tablet and PC)

- In the event that the dimensions and/or weights of personal items reach to the cabin baggage limits, they will be considered as cabin baggage and/or excess baggages will be charged.

- International free baggage allowances will be applicable on all flights segments of international / domestic transit passengers.

What happens if the weight of baggage exceeds free baggage allowance?
In case free baggage allowance is exceeded, additional fee is paid for the excess baggage. See excess baggage fees

 

What should I do if my baggage is damaged?

When you find out at the end of your flight that your baggage is damaged, you should apply to Lost Property Department of our Contracted Ground Handling Company and have a report issued before leaving the airport. Besides, you can  contact with Istanbul Lost Property Department of our company at 00 90 212 463 28 67 after the report is issued. For the damage and defects you can not realize immediately, please apply to our Ground handling company within 7 days.
The documents that should be submitted to Lost Property Office by the passenger while the report is prepared; 

•         Travel ticket, 
•         Baggage label, 
•         Identity (Identity card, passport)


What should I do if my baggage is lost?

For your baggage you could not receive at arrival and the damage you immediately realize, please present your travel ticket, baggage label and identity card at your application to Lost Property Office before leaving the airport.

Additional charges will apply to any item that exceeds the free baggage rights, however baggage exceeding 32 kg (70 lbs) does not accepted.

Fluid substances like olive oil, pickles, tomato paste; flammable substances such as acetone, cologne; cans, sacks, plastic bags and barrels will not be accepted to the flight neither as free baggage nor as cabin baggage.